How CIOs Can Leverage Student Experience as a Catalyst for Change

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Understanding the student journey is essential to digital transformation.

CIOs in higher education have their work cut out for them; many institutions’ aging tech stacks are having trouble keeping up with student expectations. When it comes to implementing the technology critical to addressing this concern, how can CIOs make a case for and manage change?

In this episode of the EdUp Experience podcast, American International University CIO Mimi Royston and Director of Systems and Projects Kelly Taylor sit down with Jenzabar’s Jim Brossenne to discuss the role CIOs can play in the student journey and how understanding that journey can help CIOs advocate for change. Through the lens of the student experience, they also discuss the benefits of cloud solutions and of aligning with the right technology partner.

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