Jenzabar Cloud Services migrate and manage your critical IT systems at top-tier IBM® Cloud commercial data centers. These world-class network operation centers meet N+1 redundancy standards and feature multiple uninterruptible power supplies and power distribution paths to satisfy your most rigorous business continuity requirements. Advanced environmental and fire detection and suppression systems and multiple redundant, carrier-neutral internet backbone connections mean your data is both safe, secure and available to you and your users.
Jenzabar Cloud Services Product Sheet

At a Glance
Advantages
- Worry-free back ups
- State-of-the-art safety systems and procedures
- High system uptime
- Increased business continuity
- Superior service and support
- Fast launch
- Easily scale up and down as needed
- Secure off-site data storage

Business Continuity and High Availability
Jenzabar virtual servers are provisioned off-campus in a commercial network center protecting your systems and data from campus and natural disasters. Jenzabar Cloud Hosting uses top-tier IBM commercial datacenters with proprietary design and hardened construction offering 24x7 availability. Jenzabar Cloud Hosting includes high availability and fail-over provisioning with a minimum uptime of 99.95%.
Easily Scale Up or Down
Jenzabar monitors the virtual infrastructure demand of your systems for real-time assessment of your resource utilization. This makes it easy to scale up in peak times (during admissions) and scale back down when demand is low, saving you critical IT budget. And it’s easy to quickly add resources as your student population grows, your internet bandwidth needs increase, or additional servers are required.
Let Jenzabar Take Care of It All
While the Jenzabar team maintains your systems remotely, you can focus on what you do best: help your students succeed.
- Greater than 99.95% infrastructure uptime
- 24x7x365 human monitoring of the virtual infrastructure
- 24x7x365 Endpoint Detection and Response protection
- Rolling 30-day server backup retention
- Immutable backup for ransomware protection
Jenzabar Technical Specs
- SOC2 Report for all Jenzabar SaaS Offerings
- Managed Endpoint Detection and Response (EDR) monitored by a world class Security Operations Center
- Strong network segmentation with firewall protection
- Jenzabar staff monitoring systems 24x7x365
IBM Cloud Technical Specs
- Multiple 10GB internet backbone connections (70+) from multiple top tier providers
- Minimum 100Mbps burstable to 900Mbps internet bandwidth. 1Gbps-10Gbps options available, as well as peering network connections if available to your campus
- Firewall, VPN, VLAN at the datacenter
- Datacenter is SSAE-16 certified with annual SOC-1, -2, and -3 audits
- PCI and HIPAA compliant
- ISO 27001, 27017, and 27018 certified

