Boston, MA – March 5, 2020 — Jenzabar, a leading technology innovator in higher education serving the new student, today announced that it has won a Silver Stevie® Award in the Customer Service Department of the Year category in the 14th annual Stevie Awards for Sales & Customer Service.
This year, more than 2,600 nominations from organizations in 48 nations of all sizes and in virtually every industry were evaluated. Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.
Jenzabar’s Customer Service and Support organization was recognized for its proven ability to validate the company’s mission by providing 24/7, on-demand support, as well as highly targeted and accessible training and learning resources to thousands of users across hundreds of campuses worldwide. Jenzabar was also acknowledged for consistently delivering beyond expectations, exceeding industry delivery standards, and encouraging engagement rates well beyond the national average.
“Ongoing changes in the higher education industry means institutions must be prepared to adapt at any time in order to meet evolving student expectations. At Jenzabar, our mission is to support this objective by delivering consistent, world-class support in an otherwise unpredictable landscape,” said Ling Chai, President and CEO at Jenzabar. “We’re honored in being recognized with a Silver Stevie Award for customer service, which validates our drive to encourage and enable success for both institutions and their students.”
“Stevie Award winners from around the world should be very proud of their achievements,” said Michael Gallagher, Executive Chairman of the Stevie Awards. “The judges were impressed with the vast range of nominations submitted for 2020 and have agreed that their accomplishments are worthy of public recognition.”
Created out of a passion for education and a vision for technology, Jenzabar offers disruptive, innovative software solutions and services that empower students’ success and help higher education institutions meet the demands of the modern student. Over 1,350 higher educational campuses harness Jenzabar solutions for improved performance across campus and a more personalized and connected experience for the student. For further information, please visit www.jenzabar.com or on Twitter @Jenzabar or LinkedIn.
For Media Inquiries:
Neal Stein, Red Javelin Communications
Carina Ganias, Jenzabar