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Data is an abundant resource for higher education institutions, and many colleges and universities are exploring or embracing new technologies to make the most of the information they have. However, fewer than two-thirds of respondents in Inside Higher Ed's 2025 Survey of Campus Chief Technology/Information Officers believe their institution is effectively leveraging data. 

In another discrepancy from the survey, more than two-thirds of respondents said leveraging data to drive student success is a priority, yet only one-third of CTOs said IT investments over the past 10 years meant to power student success have been effective. Where are these differences stemming and how can institutions overcome them?

In this Decision Guide, higher education IT and student success experts break down how institutions can better define outcomes and make more effective use of one of their most important resources: data. 

Download this report to uncover pragmatic strategies for using data effectively to drive student success. 

Data is abundant. Now it's time to leverage it to promote student success.

Data Storage and Analytics: Maximizing Data for Student Success

Uncover pragmatic strategies for using data effectively to drive student success.

Data Storage and Analytics: Maximizing Data for Student Success - Jenzabar

Institutions are intrigued by AI’s promise, but questions around risk, readiness, and responsibility remain. A 2024 survey by Inside Higher Ed reveals that, while nearly a quarter of campus technology leaders see AI as a high priority, only 9% feel their institutions are prepared. So how can colleges and universities move from hesitation to action?

In this new decision guide, Zach Sherwin, Director of Enterprise Analytics at Berry College, and Jeff Elliott, Senior Director of Product Management at Jenzabar, explore how institutions can adopt a thoughtful, campus-wide approach to AI. From fostering data stewardship to building trust through transparency, the two outline practical strategies to harness AI’s potential for innovation, efficiency, and student success.

Download your copy of the decision guide to learn more.

Excitement around AI is growing. How can institutions implement AI on campus?

Decision Guide: Overcoming Challenges to Embrace AI in Higher Education

Excitement around AI is growing! Download Jenzabar's decision guide to find out how higher education institutions can implement AI on campus.

Decision Guide: Overcoming Challenges to Embrace AI in Higher Education - Jenzabar

Inside Higher Ed's 2024 Survey of Campus Chief Technology/Information Officers asked CIO/CTOs their thoughts on topics ranging from AI’s impact on college campuses to whether institutions will continue to support online learning. The survey revealed interesting findings, including:

Only 22% of CIO/CTOs are prioritizing AI investments. While excitement for AI is high, few institutions have comprehensive AI policies in place.

Only 17% of CIO/CTOs are confident they can prevent cyberattacks and no one reported being extremely confident.

86% of CIO/CTOs say their colleagues expect adaptable work environments, but only 53% of institutions have policies that actively encourage remote work.

For more insight into these findings and others, download your copy of the 2024 Survey of Campus Chief Technology/Information Officers.

You can also watch the accompanying webinar here.

Cybersecurity, AI, and job satisfaction. What else are higher ed CIO/CTOs thinking about?

2024 Survey of Campus Chief Technology/Information Officers

Cybersecurity, AI, and job satisfaction. What are higher ed CIO/CTOs thinking about?

2024 Survey of Campus Chief Technology/Information Officers - Jenzabar

2024 Survey of Campus Chief Technology/Information Officers 

As artificial intelligence gains momentum across industries, many colleges and universities are not only grappling with whether to adopt AI, but also with how to implement it effectively. To unpack the challenges and opportunities of AI adoption on campus, The Chronicle of Higher Education brought together a panel of institutional leaders to discuss how their schools are using AI to improve campus operations and enhance the student experience. 

Read this article to discover key takeaways from The Chronicle Virtual Forum, including:

How AI can improve campus efficiency by streamlining time-consuming tasks. 

How faculty and staff can embrace AI to reduce administrative burdens. 

How institutions are integrating AI by striking a balance between automation and human insight.

Get key insights from a virtual forum presented by The Chronicle and Jenzabar.

Download the report to get key insights from a virtual forum presented by The Chronicle and Jenzabar.

Improving Operations With AI - Jenzabar

Inside Higher Ed’s 2025 Survey of Campus Chief Technology/Information Officers, conducted with Hanover Research, reveals how higher ed’s tech leaders are navigating a landscape shaped by innovation, constraint, and urgency. From AI governance to cybersecurity and staff retention, this year’s findings offer a candid look at how institutions are preparing for an increasingly digital and demanding future.

While 59% of respondents are part of the president’s executive cabinet, only 53% feel their insights are strongly leveraged in strategic planning.

60% of CTOs say outdated infrastructure is hampering their ability to modernize campus technology.

Only 11% of institutions report having a comprehensive AI strategy, and fewer than half offer students access to GenAI tools.

For more insights on sustainability, AI integration, online program management, and the real state of digital transformation download the full 2025 survey report.

You can also watch the accompanying webinar here.

What do today's CIOs and CTOs think about AI strategies, digital equity, and the evolving role of campus technology leadership?

2025 Survey of Campus Chief Technology/Information Officers

2025 Survey of Campus Chief Technology/Information Officers - Jenzabar

2025 Survey of Campus Chief Technology/Information Officers 

While technology spending has always been a hot topic in higher education, concerns regarding budget limitations, enrollment shifts, and evolving campus demands have made that conversation even more vital. It is now more important than ever for institutions to take a more strategic approach to technology purchases.

This Trends Snapshot from the Chronicle of Higher Education highlights how colleges and universities are taking initiative to align institutional objectives with technology spending--from developing new ROI metrics to involving more stakeholders in purchasing decisions. 

Download this Trends Snapshot to discover how institutions are rethinking their technology investment strategies to better ensure long-term sustainability and success.

How are colleges and universities aligning technology spending and institutional objectives?

Smart Spending: Understanding ROI in College Tech

Discover how higher ed institutions are rethinking technology investment strategies to better ensure long-term sustainability and success.

Smart Spending: Understanding ROI in College Tech - Jenzabar

Institutions have access to huge volumes of student, staff, operational, and financial data. Effectively converting this often convoluted, siloed, and complex data into actionable intelligence to enable informed decision-making, however, requires the right solution and strategy. How should institutions proceed amid a market of competing technologies and changing institutional objectives?

In this EDUCAUSE exclusive report, Chris Morgan, Associate Vice President of Innovation at Jenzabar, dives into a few of EDUCAUSE’s Top 10 issues of 2025, including how colleges and universities can become data-empowered institutions as well as which technologies can facilitate more streamlined, efficient operations across campus.

Download your copy of the report today for fresh look at how you can tackle 2025’s objectives with the right partner, processes, and best practices.

Discover how AI, data analytics, and automation technologies will impact higher education institutions in 2025 and beyond.

Jenzabar’s Perspective on the 2025 EDUCAUSE Top 10

In its annual survey of CIOs and CTOs, Inside Higher Ed discovered that while 69% of CIOs and CTOs surveyed said their institutions were using data to make important decisions, only 33% rated their institution’s investment in analytics as effective. How can institutions improve the efficacy of their analytics initiatives and what can CIOs/CTOs do to convince other administrators that data prioritization may be the key to student success?

Alongside its 2023 survey of CIOs and CTOs, Inside Higher Ed spoke to Ithaca College CIO David Weil and Southeastern University CIO Dr. Cody Lloyd. Placing students at the center of their success initiatives, the two laid out a six-step decision guide that peer CIOs/CTOs can use to improve buy-in for and usage of data analytics on campus.

Download your copy of the Decision Guide to learn more.

How can institutions prioritize data analytics to improve student success?

Decision Guide: How CTOs and CIOs Are Prioritizing Data Analytics for Better Student Learning Outcomes

Download Jenzabar's decision guide to learn how institutions can prioritize data analytics to improve student success

Decision Guide: How CTOs and CIOs Are Prioritizing Data Analytics for Better Student Learning Outcomes - Jenzabar

A survey by Inside Higher Ed in partnership with Hanover Research found that 82% of presidents believe their institutions will be financially stable in the next five years. 80% feel the same for the next decade. This optimism comes even as institutions grapple with declining state support, inflation, and the enrollment cliff. What is driving this confidence?

In a followup to its 2024 Survey of College and University Presidents, Inside Higher Ed interviewed senior advisor to the president at NACUBO Jim Hundrieser and ACE’s senior vice president of education futures Derrick Anderson. The two identified which key factors are driving higher education optimism and explore how technology and AI are helping leaders find certainty in an uncertain landscape. 

Despite historic levels of upheaval, leaders remain confident about higher education's future.

Optimism Amid Uncertainty: How College and University Leaders Are Confronting Today's Financial Challenges

Download Jenzabar's decision guide to learn why leaders remain confident about higher education's future.

How College and University Leaders are Confronting Today's Financial Challenges - Jenzabar

When Rogue Community College experienced pandemic and wildfire-related enrollment declines, the institution was forced to make tough decisions, including cutting back its community education and workforce development programs. But these programs are a central part of Rogue's mission. The college was dedicated to rebuilding and redefining its non-traditional offerings so that they could better serve the community.

Download this case study from The Chronicle of Higher Education to discover the strategies and tactics that enabled Rogue Community College to rebuild and continue to grow its community education and workforce development programs.  

Discover the steps Rogue Community College took to recreate a successful community education program.

How Rogue Community College Re-Built By Looking to Their Community

Discover the steps Rogue Community College took to recreate a successful community education program with Jenzabar

How Rogue Community College Re-Built By Looking to Their Community - Jenzabar

In the 2024 Survey of College and University Presidents, Inside Higher Ed, in partnership with Hanover Research, asked college and university presidents across the country their thoughts on some of higher education’s biggest concerns, including how they feel about artificial intelligence, institutional sustainability, and hybrid work environments. The survey also uncovered what presidents think might be behind the decrease in public confidence in higher education.

16% of presidents say that senior administrators at their institution have had serious internal discussions about merging with another college or university.

50% of presidents are optimistic about artificial intelligence's impact on higher education.

66% of presidents are concerned about the state of public confidence in higher education.

To discover what else is on college presidents’ minds, download your copy of the 2024 Survey of College and University Presidents.

What do presidents think about AI, hybrid work, and public confidence in higher ed?

2024 Survey of College and University Presidents

2024 Survey of College and University Presidents - Jenzabar

Inside Higher Ed's 2023 Survey of Campus Chief Technology/Information Officers uncovered that artificial intelligence was a top concern, but that institutions were in very different stages of adopting AI technology. The survey also revealed some discrepancies between CIOs and other campus leaders when it came to digitally transforming their campus.

Nearly 4 in 10 CIOs indicate that their institution is in the advanced stages of using generative AI technology for instructional purposes and simple administrative tasks. 

73% of CIOs indicate that they personally believe digital transformation is a “high priority” or “essential” for their institution. 

93% of respondents indicated that, within the last 12 months, their institution has required multi-factor authentication for all employee accounts and updated software to improve cybersecurity practices.

For more insight into these findings and others, download your copy of the 2023 Survey of Campus Chief Technology/Information Officers. 

For more information you can watch the accompanying webinar here.

Discover what CIOs/CTOs think about AI and other hot topics in higher education technology.

2023 Survey of Campus Chief Technology/Information Officers

2023 Survey of Campus Chief Technology/Information Officers - Jenzabar

In the 2023 Survey of College and University Presidents, Inside Higher Ed and Hanover Research polled 442 presidents from public, private non-profit, and for-profit institutions and found that while most presidents believed that digital transformation is necessary, many aren't yet ready to commit to some of the more dramatic changes. 

In this four-part decision guide, three higher education presidents help break down the survey information, exploring why presidents might hesitate to implement large changes, what moves some are making to transform their campuses, and what sort of measures college and university presidents can take to affect positive and lasting change on campus. 

Why do presidents recognize the need for transformation but simultaneously hesitate to undertake it?

What will it take to create the higher education institution of tomorrow? 

How do technology partnerships help presidents build and enact effective transformation strategies?

What should college and university presidents consider when undertaking transformation at their own institutions?

Download your copy of the IHE Decision Guide to learn more.

Some presidents are hesitant to affect big change on campus. They shouldn't be.

Decision Guide: How Leaders of Higher Ed Institutions Should Approach Institutional Transformation

Inside Higher Ed partnered with Hanover Research and surveyed 442 presidents from public, private nonprofit and for-profit institutions.

Decision Guide: How Leaders of Higher Ed Institutions Should Approach Institutional Transformation - Jenzabar

In its annual Top 10 report, EDUCAUSE highlighted what higher education institutions need to focus on in order to ensure institutional resilience in 2024. In this report, we highlight why we think a few of those top priorities are more important than others, especially for growing institutions that want to increase enrollment, keep costs down, and improve operational efficiency across campus.

What do we think the top priorities should be for higher education institutions in 2024?

Download your copy of our perspective on EDUCAUSE's Top 10 to find out.

Find out why we think incorporating data into your enrollment strategies and finding ways to reduce costs should be among your 2024 priorities.

A Corporate Perspective on the EDUCAUSE 2024 Top 10

Incorporating data into your enrollment strategies and finding ways to reduce costs should be among your 2024 priorities.

A Corporate Perspective on the EDUCAUSE 2024 Top 10 IT Issues - Jenzabar

In this exclusive interview with EDUCAUSE, Jeff Elliott, Jenzabar's Director of Product Management, shares his perspectives on what he considers the biggest challenges facing higher education today, how technology leaders can address those challenges, and how Jenzabar is assisting higher education IT to take on the challenges of operating during a pandemic.

Some of the biggest challenges facing institutions include declining enrollment, an increase in students who are questioning the value and return on a higher education investment, balancing student expectations with modern technology, and navigating remote learning and involvement in other school activities. What can institutions do to address these challenges to ensure their survival and success?

What can institutions do to combat declining enrollments, changing perceptions of higher education, and growing demand for new technology on campus?

EDUCAUSE Corporate Conversations With Jeff Elliott From Jenzabar

In this exclusive interview with EDUCAUSE, Jeff Elliott, Jenzabar's Director of Product Management, shares his perspectives on what he considers the biggest challenges being faced in higher education today, how technology leaders can address those challenges, and how Jenzabar is assisting higher ed IT to take on the challenges of operating during a pandemic.

Corporate Conversations With Jeff Elliott - Jenzabar

Many colleges and universities of all types face an array of challenges and pressures: flattening/declining enrollments, stagnating revenues at a time of continually rising costs, employee turnover, growing accountability to ensure student success, and more. In response to those pressures, business as usual will not suffice.

Download this free special report to explore specific ways different types of institutions are responding to some of higher education's most pressing challenges.

How two-year institutions are strategically responding to large enrollment drops.

Actions that regional public universities are taking to handle funding woes.

Strategies that private nonprofit colleges are utilizing to stand out at a time of constrained resources.

For more information you can watch the accompanying webinar here.

How are institutions addressing the industry's latest challenges?

Adaptation Across the Higher Ed Landscape

Adaptation Across the Higher Ed Landscape - Jenzabar

Institutions have been looking to cloud computing and other innovative technologies to keep pace with the changing higher education environment for some time. But what does that mean? Which specific cloud solutions do colleges and universities need in order to ensure a secure, viable future for themselves and their students? What IT systems will help them engage with learners inside and outside the classroom?

In this interview with EDUCAUSE, Jeff Elliot, Director of Product Management at Jenzabar, shares his perspectives on the top technologies that will influence campus operations, student engagement, and student success over the next five years.

Which technologies will your campus need to drive student success in a digital future? 

Solutions for Your 5-Year Plan: EDUCAUSE Corporate Conversations with Jeff Elliott 

Watch the video to discover which technologies your campus will need in the next few years to drive student success in a digital future.

Solutions for Your 5-Year Plan: EDUCAUSE Corporate Conversations with Jeff Elliott - Jenzabar

Solutions for Your 5-Year Plan: EDUCAUSE Corporate Conversations With Jeff Elliott 

In a survey of more than 400 administrators from small and mid-sized four-year colleges, The Chronicle of Higher Education and Jenzabar sought insight into how institutions are responding and adapting to today's changing landscape. How are decision-makers on campus addressing the ongoing enrollment crisis? How are colleges and universities expanding their revenue streams or improving their competitiveness as student demographics and demands change?

Read the report to uncover answers and insight into the following questions and more.

How are peer institutions transforming to meet new learning expectations?

What role is modernized technology playing in the digital campus?

Is your vision for the future built on an agile and achievable strategy?

What can your institution do to improve resiliency?

With the pandemic's impact on enrollment and revenue still weighing heavily, what should institutions do to weather the storm and build a resilient, long-term strategy?

Navigating Uncertainty and Building Resilient Colleges

Navigating Uncertainty and Building Resilient Colleges - Jenzabar

A new survey of higher education leaders developed by University Business and Jenzabar found that many colleges and universities are urgently in need of digital transformation, which is vital to improving student experiences, optimizing decision-making, and ensuring overall institutional sustainability. More than 200 higher education leaders participated in the survey, with a variety of job titles and from a wide diversity of sizes and types of institutions around the country. 

Some of the findings in the survey include:

29% said undergoing modernization and/or digital transformation is incredibly urgent.

54% said improving student recruitment, enrollment, and retention are the most important outcomes for IT systems like the SIS and ERP.

27% said enhanced agility and scalability was the most valuable benefit of leveraging cloud-based systems.

Higher education leaders are urgently in need of digital transformation, but not every institution is pursuing modernization for the same reason. What's the priority?

Survey Infographic: College and University Leaders Agree That Higher Ed Needs Digital Transformation

A new survey of higher education leaders developed by University Business and Jenzabar found that many colleges and universities are urgently in need of digital transformation.

College and University Leaders Agree That Higher Ed Needs Digital Transformation - Jenzabar and University Business

College and University Leaders Agree That Higher Ed Needs Digital Transformation

Inside Higher Ed's 11th annual survey is an attempted census of higher education presidents using the data from the Integrated Postsecondary Education Data System (IPEDS) database. The survey was designed to highlight how higher education institutions view the current and prospective challenges facing their industry amid the COVID-19 pandemic and the new normal that will arise in its wake.

Download the survey to uncover its findings, including:

Presidents' confidence in their institutions' financial stability. 

The overall level of concern related to COVID-19.

How COVID-19 has changed the higher education environment.

The prospective opportunities for change during the pandemic. 

Actions to increase revenue or reduce costs.

How institutions are addressing issues around race.

Uncover how college and university presidents and chancellors view pressing issues facing higher education.

2021 Survey of College and University Presidents

Download the 11th annual Survey of College and University Presidents.

2021 Survey of College and University Presidents  - Inside Higher Ed and Jenzabar

Despite collecting large volumes of information on students, many colleges and universities have never really leveraged that data to improve engagement and success. Even for the institutions that were analyzing data, the insights gathered through that process often never made it to the front lines or to people who could use the information to interact with students better. Now, thanks to the evolution of data analytics, higher education institutions have new resources that can make turning complex student data into actionable insight a reality.

This report by The Chronicle of Higher Education discusses the opportunities presented to higher education institutions through the use of data analytics. Download this report to dive deeper into:

When and how to collect the right student data 

How to use student data strategically to improve engagement

How to identify and overcome common challenges with using student data 

Discover why highly engaged students are more likely to succeed.

Using Data to Understand Student Behavior

This report by The Chronicle of Higher Education discusses the opportunities presented to higher education institutions through the use of data analytics.

Using Data to Understand Student Behavior - Jenzabar

In our newest online survey of roughly 150 college administrators nationwide, we found that schools struggling financially due to declining enrollments are innovating, investing in technology, and deploying new tactics, such as partnering with local businesses to provide in-demand skills and workforce training, adding more certificate programs, providing non-credit courses, and offering stackable degrees. 

Survey reveals institutions are offering more flexible learning pathways and investing in technology as student priorities change amid the enrollment crisis.