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When an increase in enrollment led to a surge in prospective student inquiries, Bethune-Cookman University needed a solution to ensure that students and parents recieved timely responses. To transform their student support process, B-CU turned to Jenzabar Chatbot.

Download the case study to discover how B-CU successfully implemented Jenzabar Chatbot, and how Jenzabar Chatbot enabled the university to reduce response times, improve student satisfaction, and save valuable staff hours—ultimately enhancing their student and staff experiences.

Discover how using Jenzabar Chatbot can help institutions streamline support and improve student experiences.

Bethune-Cookman University Saves 800 Hours and a Personnel Cost Saving of $16,000 Every Month With Jenzabar Chatbot

Read this case study to discover how using Jenzabar Chatbot can help institutions streamline support and improve student experiences.

Whether it's a cyberattack, system outage, or a software failure, higher education institutions face constant pressure to maintain operations amidst technological disruptions. For many institutions, response times can determine whether business continues or halts for good. In July 2024, when a global update from cybersecurity provider CrowdStrike caused major disruptions to hundreds of Jenzabar institutions, the Jenzabar Managed Services team mobilized quickly, restoring full functionality across all systems within a matter of hours. 

Download this Power of Partnership story to discover how Jenzabar's rapid, coordinated response kept higher education institutions running smoothly during a major cybersecurity crisis and learn how our Managed Services team can help you better secure your institution.

Discover the steps Jenzabar took to ensure business continuity in the midst of a crisis.

The Jenzabar Managed Services Team Gets Institutions Back Online in Record Time After the CrowdStrike Incident

Download our case study to discover the steps Jenzabar took to ensure business continuity in the midst of a crisis.

The Jenzabar Managed Services Case Study After the CrowdStrike Incident

For smaller institutions with lean teams, staying ahead in a constantly shifting technical landscape can be a real challenge. This was certainly the case for the University of Jamestown. Bogged down by manual processes and IT constraints, the University of Jamestown decided to make the move to Jenzabar One SaaS.

Download this case study and discover how Jenzabar One SaaS enabled the University of Jamestown to reduce administrative burdens, improve operational efficiency, and grow its enrollment by 15%—all while empowering their IT team to do more with less.

Discover how to unlock new efficiencies and scalability with Jenzabar One SaaS.

University of Jamestown Grows Enrollment and Streamlines Operations With Jenzabar One SaaS

Download the case study to discover how to unlock new efficiencies and scalability with Jenzabar One SaaS.

University of Jamestown Grows Enrollment and Streamlines Operations With Jenzabar One SaaS - Jenzabar

Cabarrus College of Health Sciences has a history of promoting student success, and part of the secret to this success: Jenzabar SONIS. With Jenzabar SONIS, a cloud student information system for specialized and growing institutions, Cabarrus is more efficient, has simplified admissions processes, and can support students throughout their academic journey.

Download the case study to discover how its partnership with Jenzabar and its use of Jenzabar SONIS enabled Cabarrus College to drive student success and transform its administrative operations, creating seamless experiences for its entire campus.

Discover how Cabarrus College enhances student outcomes and operational efficiency with Jenzabar SONIS.

Cabarrus College of Health Sciences Powers Decades of Student Success With Jenzabar SONIS

Discover how its partnership with Jenzabar and its use of Jenzabar SONIS enabled Cabarrus College to drive student success and transform its administrative operations.

Though its student retention rates were well above the national average, the University of Mary wanted to reexamine its retention strategies. Knowing that academic advising can play a pivotal role in student success and retention, the university turned to Jenzabar Student’s Advising module to modernize their advising strategy, streamline conferral processing, and improve student success outcomes. 

Download the case study to discover how the University of Mary increased graduation and retention rates as well as gross tuition revenue with Jenzabar One and Jenzabar's Student Advising module. 

Learn how the University of Mary uses Jenzabar One to improve graduation and retention rates and increase revenue.

The University of Mary Increases Gross Tuition Revenue by $268K With Jenzabar One

Learn how University of Mary uses Jenzabar One to help boost their revenue.

In some instances or with certain vendors, implementing a new ERP system can cause more headaches than remaining on a legacy platform. This is why, when Toccoa Falls College wanted to replace its outdated system, it looked for a technology partner that not only offered a modern, integrated cloud ERP, but also offered a comprehensive and proven implementation strategy.  

Download the case study and discover why Toccoa Falls College selected Jenzabar One. You'll also uncover how TFC and Jenzabar worked together to ensure that the college went live with Jenzabar One on time with resources to spare.

Discover how TFC and Jenzabar worked together to ensure a seamless digital transformation.

Toccoa Falls College Goes Live With Jenzabar One On Time and With Training Hours to Spare

Read Jenzabar's case study to discover how Toccoa Falls College and Jenzabar worked together for seamless digital transformation.

Toccoa Falls College Goes Live With Jenzabar One On Time and With Training Hours To Spare

College of the Ozarks is unique in that enrolled students pay no tuition, participate in a work-education program, and graduate debt free. This means that financial aid plays a large role on their campus. Ready to move on from their cumbersome, slow, and poorly integrated legacy system, College of the Ozarks turned to Jenzabar Financial Aid. 

Download this case study to discover how Jenzabar Financial Aid enabled College of the Ozarks to dramatically increase staff efficiency, improve student agency, and reduce processing times. 

Discover how College of the Ozarks reduced processing times and increased efficiency with Jenzabar Financial Aid. 

Out With the Old and In With the New: College of the Ozarks Adopts Jenzabar Financial Aid

Discover how College of the Ozarks reduced processing times and increased efficiency with Jenzabar Financial Aid.

Out With the Old and In With the New: College of the Ozarks Adopts Jenzabar Financial Aid - Jenzabar

Charleston Southern University selected Jenzabar One to digitalize its housing process, which was previously a manual and in-person process. Charleston Southern University recognized that it needed to streamline the housing process to stay competitive against digital-friendly campuses. As decision-makers gathered student feedback, they recognized that overcoming the struggles with manual, paper-based data collection was the biggest incentive to transform to an entirely online housing selection process. 

Download the case study to learn more about how Charleston Southern University implemented Jenzabar Student to alleviate stress on the housing registration process and to empower students to take control of their on-campus housing outcomes. 

Learn how Charleston Southern University accelerated the housing process and simplified room selection and management.

Charleston Southern University Digitalizes Housing Process and Enhances Campus Experience With Jenzabar Student

Charleston Southern University Digitalizes Housing Process and Enhances Campus Experience With Jenzabar Student - Jenzabar

Although healthcare is one of the fastest-growing fields in the nation, Saint Francis Medical Center College of Nursing was not immune to COVID-19's impact on enrollment. Regaining some of the numbers it had lost during the pandemic was a high priority for the college’s lean admissions team. By leveraging the full power of Jenzabar SONIS, the admissions team was able to extend the scope of its outreach and engage with more prospective students, thereby increasing the pool of potential candidates. 

Download the case study to learn more about how Saint Francis Medical Center College of Nursing uses Jenzabar SONIS to overcome enrollment challenges.

Learn how Saint Francis Medical Center College of Nursing uses Jenzabar SONIS to boost outreach and efficiency.

Saint Francis Medical Center College of Nursing Achieves 4x the Outreach in Half the Time With Jenzabar SONIS

Learn how Saint Francis Medical Center College of Nursing uses Jenzabar SONIS to boost their outreach

Saint Francis Medical Center College of Nursing Achieves 4X the Outreach in Half the Time With Jenzabar SONIS

Buried in paper and burdened by many manual tasks, St. Joseph’s College of Nursing decided to make the switch to Jenzabar as their student information system provider. Communications are now fully automated, and the college doesn’t send out a single paper bill.

Discover how St. Joseph's College used Jenzabar's Student Information System to automate communications.

St. Joseph's College of Nursing: Automation and Unexpected Value Keeps Focus on Students

St. Joseph's College of Nursing: Automation and Unexpected Value Keeps Focus on Students - Jenzabar

Mount St. Mary's University, a liberal arts university in Maryland, selected Jenzabar One to improve student experiences and enable more efficient operations. Before Jenzabar, MSMU experienced poor implementations from third-party vendors and struggled with time-consuming manual processes, which resulted in less-than-ideal student experiences. By implementing Jenzabar One, MSMU digitalized paper processes and drove a massive digital transformation across its entire campus. Thanks to Jenzabar One, MSMU streamlined tasks associated with managing payment plans, supporting online portals for parents and students, adding and dropping courses, viewing monthly billing statements, and more.

Download the case study to see how these improvements drastically improved student experiences and how Jenzabar provided guidance and best practices to support the MSMU team long after the software deployment.

Learn how Mount St. Mary's University improved student satisfaction and experiences with Jenzabar One.

Mount St. Mary’s University Pushes Campus-Wide Digital Transformation With Jenzabar One

Mount St. Mary’s University Pushes Campus-Wide Digital Transformation With Jenzabar One - Jenzabar

With eight-week terms and 21 campuses around the world, Upper Iowa University needed a centralized recruitment platform that would enable staff to access consistent information quickly and efficiently. Jenzabar Recruitment helped the institution achieve its enrollment goals by centralizing operations, unifying student information, and improving engagement throughout the constituent lifecycle.

Download the case study to learn how Jenzabar Recruitment has enabled Upper Iowa University to increase its conversion rate from application to matriculation up to 10% and streamline communications across its 21 campuses. Jenzabar Recruitment also allows staff to deliver segmented, personalized outreach to prospective students around the globe by granting easy access to student data and information.

Learn how Upper Iowa University uses Jenzabar Recruitment to increase enrollment, streamline communications, and accelerate critical processes.

Upper Iowa University Centralizes Admissions, Enrollment, and Operations With Jenzabar Recruitment

Upper Iowa University Centralizes Admissions, Enrollment, and Operations With Jenzabar Recruitment - Jenzabar

Bluefield University, formerly Bluefield College, in southwest Virginia knew that supporting today's modern students required the use of an innovative student information system (SIS) that could connect with individuals across channels. To meet the needs of today's learners, Bluefield University selected and implemented more than 14 Jenzabar product modules, including Jenzabar Student (Registration), Jenzabar eLearning, and Jenzabar Retention.

Download the case study to learn more about how Bluefield University is using Jenzabar's student information system to eliminate manual processes, promote seamlessness through integration, enable greater levels of flexibility.

Discover how Bluefield University is leveraging Jenzabar's Student Information System.

Bluefield University Invests in 16 Years of Innovation With Jenzabar

Bluefield University Invests in 16 Years of Innovation - Jenzabar

With Jenzabar Financial Aid, Baker College now has quick access to the student’s view—clicking a button to see what the student sees helps when advising students. It gives students the ability to upload documents much more securely and directly into their file.

Learn more about why Baker College chose the Jenzabar Financial Aid solution. 

Discover how Baker College used Jenzabar Financial Aid to help in advising students.

Baker College: Leveraging Jenzabar Financial Aid

With Jenzabar Financial Aid, Baker College now has quick access to the student’s view.

Hear From Your Peers: Baker College and Jenzabar Financial Aid - Jenzabar

Dominican University’s retention strategy relies on its ability to connect with its students. Jenzabar showed the university how predictive analytics and cloud technology could boost its engagement success.

Discover how Dominican College leveraged predictive analytics and cloud technology.

Dominican College: Leveraging Technology for Connecting With Students 

Dominican College: Leveraging Technology for Connecting with Students - Jenzabar

Dominican College: Leveraging Technology for Connecting With Students

Before Jenzabar, Shaw University, a private, liberal arts university in North Carolina, experienced challenges in supporting IT needs throughout the institution. With the help of Jenzabar Managed Services, Shaw University was able to support and stabilize its IT environment, regain control over IT resources, and align IT capabilities with institutional needs and objectives.

This case study highlights how Shaw University used Jenzabar Managed Services to:

Cut contract costs by $157K over 3 years by bringing IT in house

Create a better campus-wide IT support infrastructure

Gain greater control over and visibility into IT capabilities 

Resolve thousands of tickets by launching an internal help desk

Download the case study to learn why Shaw University chose Jenzabar.

Find out how Jenzabar helped empower Shaw University's IT Department to meet institutional needs across campus.

Shaw University Uses Jenzabar Managed Services to Align IT Capabilities With Institutional Goals

Shaw University Uses Jenzabar Managed Services to Align IT Capabilities With Institutional Goals - Jenzabar

Bushnell University in Oregon selected Jenzabar One to modernize its technology platform and introduce much-needed self-service functionality to its campus, which would improve operations and student experiences. But just before the launch, the COVID-19 pandemic caused the entire higher education landscape, and much of the world, to come to a halt. Despite the hurdles and obstacles presented by the pandemic, however, Bushnell University and Jenzabar continued with the implementation of Jenzabar One, ultimately launching the platform as planned, on time and on budget.

Download this case study to learn more about how Jenzabar worked closely with the Bushnell University team to showcase best practices, establish long-term goals, and demonstrate product capabilities, all while delivering a modern ERP according to plan during an otherwise tumultuous time.

Learn how Bushnell University transformed its ERP and modernized operations by implementing Jenzabar One.

Bushnell University Implements Jenzabar ERP On Time and On Budget During COVID-19

Bushnell University Implements Jenzabar ERP On Time and On Budget During COVID-19 - Jenzabar

For a small institution like Brevard College, a liberal arts college in North Carolina, retaining first-year students is a critical objective, as experiencing too much turnover can have catastrophic results. Using Jenzabar Retention, Brevard College utilizes highly customizable predictive modeling capabilities that allow faculty and staff to identify at-risk students more effectively and intervene early on to keep students engaged and excited about coming back for another year.

This case study highlights how Brevard College has used Jenzabar Retention to:

Increase first-year student retention to 70%, up from 50% 

Establish institution-specific key indicators that identify at-risk students

Download the case study to learn why Brevard College chose Jenzabar Retention.

Find out how Jenzabar helps Brevard College improve student engagement and reduce student turnover.

Brevard College Retains More First-Year Students and Athletes Using Jenzabar Retention

Brevard College Retains More First-Year Students and Athletes Using Jenzabar Retention - Jenzabar

To keep up with the evolving expectations of students and faculty, Baker College needed to modernize its IT infrastructure while still containing costs. Jenzabar proved to be the perfect partner in their modernization efforts.

Discover how Baker College keeps up with the New Student by creating a digital campus.

Baker College: Educational Services for the 21st Century

Baker College: Educational Services for the 21st Century - Jenzabar

Florida Southern College selected Jenzabar Analytics to help it improve strategic decision-making and planning by simplifying how staff collect and process financial data. 

"We’ll be able to press a button and spend more time analyzing data, rather than having to first calculate the result.”

V. Terry Dennis
Vice President of Finance and Administration

The case study covers Florida Southern College's easy implementation of Jenzabar Analytics and how the institution can leverage dashboards within the platform to strengthen information sharing, enhance collaboration across departments, and enable greater transparency into trends and opportunities for improvement.

Download your copy of the case study today!

Florida Southern College looks to simplify and accelerate financial data collection and processing with Jenzabar Analytics.

Leveraging Financial Data to Drive Institutional Results

Florida Southern College looks to simplify and accelerate financial data collection and processing with Jenzabar Analytics

Florida Southern College: Leveraging Financial Data to Drive Institutional Results - Jenzabar

When the pandemic forced campuses online, the Community College of Beaver County (CCBC) needed a way to offer its students comprehensive, 24/7 support. Jenzabar Chatbot enabled CCBC to provide students with a self-service channel where they could get answers to questions fast. As chatbot usage quickly rose across campus, CCBC saw an immediate return on their investment.

Download the case study to learn how CCBC was able to deploy Jenzabar Chatbot across 15 departments in only a month's time, and how the chatbot has helped streamline administrative processes to simplify tasks for staff and students alike.

Learn how CCBC uses Jenzabar Chatbot to reduce support spending and streamline processes across campus.

The Community College of Beaver County Sees Immediate ROI With Jenzabar Chatbot

The Community College of Beaver County Sees Immediate ROI With Jenzabar Chatbot - Jenzabar

When Texarkana College, a two-year community college in Texas with an annual enrollment of nearly 10,000 students, needed a new ERP platform, it selected Jenzabar One and saved millions of dollars in the process. Using the user-friendly Jenzabar One platform, Texarkana College was able to drastically cut hiring and operational costs while improving internal operations.

“Converting to Jenzabar led to one of our biggest spending cuts over the last few years," said Michael Dumdei, Vice President of Information Technology at Texarkana College. "The college realized an annual reduction in costs approaching $1 million.”

Discover how Texarkana College saved millions with Jenzabar's modern ERP solution.

Discover how Texarkana College saved millions with Jenzabar's Enterprise Resource Planning.

Texarkana's Million-Dollar Decision - Jenzabar

With only a handful of full-time employees in the department, Wilmington College’s advancement team needed a solution that could provide access to critical campus data and be fully utilized by every team member without requiring too much manual effort or time. Jenzabar Advancement enabled Wilmington College to reinvent traditional processes and make information more accessible, allowing teams to better identify prospective donors and further strengthen relationships with existing donors.

Download the case study to see how Jenzabar Advancement enabled Wilmington College to improve critical processes associated with gift recording and acknowledgment, prospect management, and scholarships.

Learn how Wilmington College manages, processes, and organizes donor information more effectively with Jenzabar Advancement.

Jenzabar Advancement Improves Donor Relationships and Gift Transparency at Wilmington College

Jenzabar Advancement Improves Donor Relationships and Gift Transparency at Wilmington College - Jenzabar

United Tribes Technical College has a mission to provide high-quality post-secondary education and training to enhance knowledge, diversity, and leadership for all Indigenous nations. When retention issues impacted the college's ability to achieve its mission, UTTC implemented Jenzabar Retention. 

Download the case study and discover how Jenzabar Retention enabled UTTC to improve data-sharing across departments, identify student persistence trends, and increase student retention rates by 195%.

Discover how Jenzabar Retention enabled UTTC to identify changing demographics and surpass its retention goals.

United Tribes Technical College Sees Nearly 200% Increase in Retention Rates With Jenzabar Retention

United Tribes Technical College Sees Nearly 200% Increase in Retention Rates With Jenzabar Retention - Jenzabar

Culver Stockton College, a liberal arts college in Missouri with roughly 1,100 full-time students, used to struggle with time-consuming and complex manual processes when generating room assignments. When the COVID-19 pandemic hit, the college opted to accelerate the digitalization of its system and processes by upgrading from a legacy platform to Jenzabar Student.

This case study highlights how Culver-Stockton College uses Jenzabar Student to:

Digitalize and accelerate the room draw process for students and staff

Provide Residence Life with real-time insight into student-related challenges and updates

Course correct issues before students experience complications

Download the case study to learn more about the benefits of leveraging Jenzabar Student.

Learn how Jenzabar Student improves Residence Life operations and student experiences at Culver-Stockton College.

Culver-Stockton College Digitalizes Room Draw With Jenzabar Student During COVID-19 Pandemic

Culver-Stockton College Digitalizes Room Draw With Jenzabar Student During COVID-19 Pandemic - Jenzabar

Before partnering with Jenzabar, Grove City College, a liberal arts college in Grove City, PA, that enrolls about 2,200 full-time students, lacked insight into its academic portfolio, which impaired decision-making and caused data discrepancies. By implementing Jenzabar's Program Insights Model, a component of Jenzabar Analytics, the college can use accurate data, rather than assumptions, to make decisions that align with the college's long-term mission.

This case study highlights how Grove City College uses Jenzabar Analytics to:

Leverage data more effectively to remain aligned with the institution's long-term mission

Improve insight into academic programs by using real data, rather than relying on assumptions

Determine opportunistic areas of investment regarding its academic portfolio

Strengthen data integrity and accuracy across campus through a unified, integrated platform

Download the case study to learn more about the benefits of leveraging Jenzabar Analytics.

Find out how Jenzabar's Program Insights Model helps Grove City College use accurate data to make better decisions about its academic portfolio.

Grove City College Leverages Jenzabar Analytics to Overcome Assumptions and Make Data-Informed Decisions

Grove City College Leverages Jenzabar Analytics to Overcome Assumptions and Make Data-Informed Decisions - Jenzabar

Before Jenzabar, Elmira College, a private liberal arts college in New York State, struggled with diminishing budgets and dated practices that didn't necessarily incorporate modern technology or operations. In order to improve support for its constituents, deliver better experiences, and drive innovation without negatively impacting the budget, Elmira College selected Jenzabar One, an easy-to-use, cost-effective, and scalable system.

This case study highlights how Elmira College used Jenzabar One to:

Improve decision-making with real-time views and updates into budgets and student data

Reduce security risk and eliminate paper-based processes by automating billing processes

Leverage the early alert system in Jenzabar Retention to improve retention rates

Eliminate the need to maintain or replace outdated physical servers

Enable more meaningful and personalized student/advisor conversations via degree audits and course scenario planning

Download the case study to learn more about why Elmira College chose Jenzabar One.

Find out how Jenzabar helped Elmira College reduce costs and find new avenues of success.

Elmira College Consolidates and Modernizes ERP and SIS Capabilities With Jenzabar One

Find out how Jenzabar helped Elmira College consolidate and modernize their enterprise resource planning and student information system.

Elmira College Consolidates and Modernizes ERP and SIS Capabilities With Jenzabar One - Jenzabar

The college’s rapid expansion means a more robust student community, increased educational opportunities, and, most importantly, more lives changed through education. An enrollment increase of that size also means a swell in administrative workload. Yet, NCNM’s Registrar’s Office has only added one part-time position in the midst of this surge. How is that possible? NCNM managed its growth with Jenzabar® SONIS, a powerful yet cost effective student information system that improves efficiencies, enhances security, and simplifies tasks across campus.

Discover how National College of Natural Medicine leverages Jenzabar SONIS to support rapid student growth and expansion.

National College of Natural Medicine: Leveraging SONIS to Support Student Growth and Expansion

The college’s rapid expansion means a more robust student community, increased educational opportunities, and, most importantly, more lives changed through education. The National College of Natural Medicine (NCNM) managed its growth with Jenzabar® SONIS, a powerful yet cost effective student information system that improves efficiencies, enhances security, and simplifies tasks across campus.

National College of Natural Medicine: Leveraging SONIS to Support Student Growth and Expansion - Jenzabar

Like many schools across the nation, Kentucky Christian University (KCU), noticed a drop-off in student responses to email. With Jenzabar Communications, KCU was able to send unlimited text messages, increase student engagement, and foster stronger relationships between students and staff. 

Learn how KCU uses Jenzabar Communications to improve student response times and increase productivity.