The Community College of Beaver County Sees Immediate ROI With Jenzabar Chatbot

Learn how CCBC uses Jenzabar Chatbot to reduce support spending and streamline processes across campus.

When the pandemic forced campuses online, the Community College of Beaver County (CCBC) needed a way to offer its students comprehensive, 24/7 support. Jenzabar Chatbot enabled CCBC to provide students with a self-service channel where they could get answers to questions fast. As chatbot usage quickly rose across campus, CCBC saw an immediate return on their investment.

Download the case study to learn how CCBC was able to deploy Jenzabar Chatbot across 15 departments in only a month's time, and how the chatbot has helped streamline administrative processes to simplify tasks for staff and students alike.