Institutions must deliver satisfying engagement opportunities for their constituents, whose expectations have been molded by the self-service, digital experiences offered by other industries. Unfortunately, supporting modern experiences is becoming more difficult when relying on multiple disjointed communication technologies that are siloed across departments—a growing norm on higher education campuses. Institutions need to eliminate communication silos, create comprehensive constituent profiles, and deliver unified experiences designed to maximize engagement.
Built directly into our leading Jenzabar One platform, Jenzabar Communications enables you to consolidate interactions with constituents and deliver unique, seamless communications through a single platform that connects multiple departments across campus. Improve engagement, response times, resolution rates, and user experiences by building constituent profiles and delivering continuous communications throughout their lifecycle.
Jenzabar Communications enables staff to spend less time navigating constituent engagement histories and more time building rapport with students. Through a single platform that is directly integrated into the Jenzabar One ecosystem, staff can build and send individual or sequenced interactions to students, review interactions across channels using a single source of truth, and share comments with other departments that engage with those constituents.
Jenzabar Communications comprises an easy-to-use suite of collaboration tools, templates, data settings, and histories designed to increase productivity and communications consistency. Simplify how you manage interactions with students to improve experiences for internal and external stakeholders.
Integrated across the Jenzabar One system, Jenzabar Communications empowers staff with a unified view into constituent profiles and engagement histories to reduce redundancies and improve user experiences.
Jenzabar Communications is available through two different models: Jenzabar Communications, which has base functionality and is automatically integrated into the Jenzabar One platform, and Jenzabar Communications Plus, which has enhanced features for an additional cost.
Jenzabar Communications’ base model is directly integrated into the Jenzabar One platform and comes with a range of features designed to improve internal collaboration and constituent engagement.
The licensed model of Jenzabar Communications comes with all the features in the base model as well as more enhanced functionality for an additional cost.